Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us when you create an account, update your profile, post content, or communicate with us. This may include:

  • Personal identification information (Name, email address, phone number, etc.)
  • Profile information (Profile picture, bio, location, etc.)
  • Content you post (Text, images, videos)
  • Communications between you and Africaction

We also collect some information automatically when you use our Service, such as IP address, device information, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Improve, personalize, and expand our Service
  • Understand and analyze how you use our Service
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (with your consent where required)
  • Process your transactions
  • Find and prevent fraud and ensure the security of our platform

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

  • With service providers: We may share your information with third-party vendors and service providers that perform services on our behalf (e.g., hosting, payment processing). These providers are contractually obligated to protect your data.
  • For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • With your consent: We may share your information for other purposes with your explicit consent. For example, if you choose to make parts of your profile public or connect with other users.
  • Platform features: Some information, like your profile name and picture, may be visible to other users as part of the platform's functionality. You can manage visibility settings in your privacy settings.

4. Data Security and Encryption

We use administrative, technical, and physical security measures to help protect your personal information. This includes encryption of data in transit (e.g., HTTPS) and at rest for sensitive information. Passwords are stored using strong hashing algorithms. We also offer Two-Factor Authentication (2FA) to enhance your account security, which you can manage in your security settings. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Sovereignty and International Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. We are committed to exploring options for data hosting that align with user preferences and regulatory requirements, including potential sovereign cloud solutions in the future. By using the Service, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than those of your country. We take measures to ensure that such transfers comply with applicable data protection laws.

6. Your Data Protection Rights (GDPR and others)

Depending on your location and applicable laws (such as GDPR for users in the European Economic Area), you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (Right to be forgotten) – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent – If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

You can manage many of your data preferences and exercise some of these rights directly through your account privacy settings. For other requests, please contact us.

7. Privacy Settings and Control

Africaction provides you with settings to control the visibility of your profile information and content. You can adjust who sees your posts, your contact details, and other personal information. We encourage you to review and configure these settings in your privacy settings page to match your preferences.

8. Children's Privacy

Our Service is not intended for individuals under the age of 16 (or a higher age if stipulated by local law). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@africaction.com (Placeholder).

Last updated: 7/5/2025